How often do you ship?
Every weekday. We'll normally ship your order within 24-36 hours if the items are in stock, and it's not Saturday, Sunday, or a holiday.

Can you ship to P.O. Box?
Yes, but you must choose a USPS (Postal Service) shipping option. UPS will not deliver to a P.O. Box, so please don't select UPS as your shipping choice if you're shipping to a P.O. Box.

What is drop-shipping?
Drop-shipping occurs when KneeDraggers.com has items from your order shipped directly to you from our distributors warehouses. This is an efficient way for us to save time and money for our customers. KneeDraggers.com has drop-shipping agreements with several of our larger distributors and by drop shipping from their warehouses all over the country, we're able to get your items to you much faster.

When will my items arrive?
We understand that no one likes to wait for orders to show up at their door. For this reason, KneeDraggers.com has developed strategic relationships with several of our larger distributors who will drop ship items for us when they are ordered. This means expedited shipping times for our customers at considerably lower prices.

Due to the numerous warehouses scattered across the country that can drop ship items for us, it makes it hard to pin down exactly how long it will take your items to arrive at your door. Most items are generally available to be shipped to you within a few days. In-stock items will ship the same day we receive your order.

Additionally, when you place an order at KneeDraggers.com, you'll always be able to login and check your order status, shipping status and tracking numbers right on our website.

We hate waiting as much as you do. We'll work hard to get your order to you as quickly as possible.

Canadian residents:
Your orders do not count as international shipments. We charge a $10 documentation fee to ship to Canada. Please Note: You are responsible for any taxes, duties, or fees associated with the shipment of your order.

SHIPPING TERMS/PASSAGE OF TITLE:
All items purchased from Kneedraggers.com are made pursuant to a contract. If you pay for shipping, then shipping terms are FOB Destination, Freight Collect. If you do not pay for shipping, then shipping terms are FOB Destination, Freight Prepaid. In both cases, and if you pick up your merchandise at our retail location, the title for such merchandise passes to you upon your receipt of the goods, whether received from common carrier or by in-store pick up.